Shipping & Returns


Shipping for most Flagship Models CDs and detail sets in the US are included with the price.  All other products are figured automaticly by the system at 13% of the total price.  All model kits sent in the Continental US are shipped via Priority Mail with Delivery Confirmation, first class post via the US Postal Service, or via UPS ground delivery.  (* There is an additional $1.00 charge per disk for multiple "how to" CDs if the titles are requested (by the buyer) to be put on seperate disks.)  The first title as always, is free.  I.e. three CD tiles on seperate disks will be charged $2.00 for shipping world wide.

OVERSEAS CUSTOMERS!  Contact us in advance befor purchasing detail sets and CDs for pricing.  The US Post Office has reclassified an envelope as a "package", greatly increasing the cost of overseas envelope shipping prices.  See below for a NO COST alternative for recieving CDs.

Overseas model kit orders are determined the same way, except at a 38% rate of the total order.  This is due to the cost of USPS Priority Mail Overseas and tracking information.  It is STRONGLY suggested that you purchase insurance to cover all costs, so that you may be reimbursed by the US Postal Service in the event of loss or damage.


We do NOT ship products to Italy without insurance.  Due to the unusual high loss ratio of products sent to Italy, we no longer ship there unless the products are insured by the buyer.  We appologize to our Italian friends and have no animosity toward your wonderful country, but until your postal system's reliablity improves, our policy must stand.  See below for a NO COST alternative for "how to" and photo CDs.


E-Mail option for "how to" and photo CDs:

We can send all our "how to" modeling CD titles to your e-mail address.  This option saves us money to ship and you get your CD title almost immediately anywhere in the world (including Italy) as soon as the funds are posted to our Pay Pal account.  All our CDs are produced in PDF file format, so all you need is Adobe Reader (FREE from installed to read and print out the files.  Just mention in the Pay Pal message field at the bottom of the form that you want the files sent via e-mail.


Returns and Parts Replacement

Flagship Models stands behind everything we sell.  If you have recieved a damaged CD, detail set, or decal sheet, return the damaged product and we will replace it free of charge.   We will replace ANY model part free of charge.  Even if you just lose it in the carpet, it didn't come with the kit, or damage it yourself, we will still replace the part free of charge.


Rusty White

Flagship Models Inc.

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